Research | Data | Insights to de-risk decision across Africa
Market & customer research, CX analytics, behavioural science—delivered with clear commercial impact
+500 commercial research studies done
+50 CX metrics programs run”,
Churn & Retention Insights
Used by fintech/telecoms/banking
Call or WhatsApp Us
+27 62 121 4790
info@cbeconsultingafrica.com
Visit the Office
UNIT BLDG 20 Waverley, Wyecroft Rd, Mowbray, Cape Town, 7705
📊 Market Research
Gain clarity on your industry and uncover opportunities to grow. Our market research services help you identify trends, assess opportunities, and stay ahead in competitive markets.
🧠 Customer Research
We help businesses truly understand their customers through deep research into needs, preferences, and behaviours.
🤝 Customer Experience (CX)
Elevate every touchpoint of your customer journey with research-backed CX strategies that enhance satisfaction, loyalty, and retention.
What services does CBE Consulting Africa offer?
We provide data-driven research and insights through four core service areas:
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Market Research
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Customer Insights
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Customer Experience (CX)
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Behavioural Science
Our goal is to help clients make smarter, evidence-based business decisions using clear, actionable insights.
Which industries does CBE Consulting Africa serve?
We work across a wide range of sectors, including financial services, telecommunications, FMCG, retail, healthcare, energy, and government agencies.
Our research methodologies are adaptable to suit the unique needs of each industry.
Where is CBE Consulting Africa located?
CBE has offices in Zambia and South Africa, with operations extending throughout the SADC region.
We proudly serve clients locally and internationally through both in-person and virtual research solutions.
What makes CBE Consulting Africa different from other research firms?
Our unique approach combines behavioural science, data analytics, and creative insight delivery — helping clients understand not only what their customers do, but why they do it.
We focus on clarity, precision, and actionability, turning data into business growth strategies.
How does CBE Consulting Africa ensure data quality and accuracy?
We use robust research methodologies, quality control measures, and advanced analytics tools to guarantee accurate, reliable, and unbiased results.
All projects adhere to international data protection and research ethics standards.
Our Clients
Contact Us
Phone
Address
UNIT BLDG 20 Waverley, Wyecroft Rd, Mowbray, Cape Town, 7705